Some of Our Most Recent Customer Testimonials:
We have been collecting some of the most recent comments our customers say about our software.
I wanted to take this opportunity and single out one of your employees Jake Burk for the great customer service he has provided. Last year we had some changes within our division and the person who usually does the 1099 Pro support left. All her responsibility with 1099 Pro fell on me, and that's were Jake's great customer service comes in. Jake helped me with any questions or concerns I may have had and he was always quick to reply to any emails and phone calls.
March 14, 2016
Jess did an outstanding job with assisting me with my upload to the IRS Service Bureau.
He explained each step that I needed to do and was very patient (such a calmness in his voice).
Again thanks again Jess!
March 10, 2016
I would like to bring to your attention what an excellent team member you have in Ms. Menendez, she has gone out of her way to assist me with the 1095-C transition that our facility was been attempting to complete.
Each time I called in she returned my call and many times she picked up when I called and called me by my first name, that does not happen with anyone. I felt terrible calling her about my ongoing issues, but she laughed and said no problem. Today I called and asked about correcting some forms we discovered that were problems, but I was unable to easily search the system without going page to page, she gave me some options and I began my process.
Later this evening I logged back in and to my surprise -- there was my answer that she clearly sent to me in an email saving me hours of time. How I was to retrieve my employees by name searching.
March 3, 2016
I love when a vendor makes it easy for me. Thank you 1099 Pro!
March 1, 2016
Good morning Steve,
I echo Carla's opinions on the team at 1099Pro . You guys are always a joy to work with.
I work with quite a few software vendors on a weekly basis, and the group at 1099Pro exceeds every expectation. Everyone at our office HATES working on 1099's, but if you're going to have to do it, you might as well use the best tools around to get the job done.
Excellent work to you and your team. We greatly appreciate your responsiveness, technical expertise, and general attitude towards solving problems.
Thank you for your diligent efforts.
February 1, 2016
Steve Hughes is a great help with all of our 1099 Pro needs. He is always very quick to respond and very helpful with all of our needs. I have worked with Steve for the past 2 years in getting our tax forms printed, mailed, and submitted to the IRS and he has given A+ service at every turn. He is definitely a valued asset to our company and hopefully to yours as well.
January 29, 2016
I would like to give praise to two of your employees. I first worked with Mariana Menendez for my 1098 filing. She was outstanding. She was very patient with me. I was having some problems with my file and I was very stressed. She was very professional and patient. I had to stop the processing of my file to correct some issues in my file. When I called back two days later I was assisted by a young man- I'm sorry to say that I didn't get his name, but he also was very professional and patient with me and helped me to successfully upload my file.
You have a great team, and I will definitely use your company again next year.
January 22, 2016
The reason for his email is to praise Marianna Menendez on her knowledge and the outstanding support she has been providing me. You have to understand that this is the first year for us to use your software and it is a huge change from what we used in the past. I will not go as far as saying it is better than what we used but at that point, Marianna on several occasions has eased my stress immensely resolving issues and fixing 1099 Pro software problems. She is an excellent resource and Asset for your team.
January 22, 2016
Tina exceeded my expectations. She handled my issue very quickly and with ease. Everything is resolved and took very little time out of my day which I appreciate. Many thanks!
January 22, 2016
Tina is the best!! She patiently took me through all the steps.
The software is excellent.
Have more employees like Tina.
January 21, 2016